Can't Add New Hotmail Account

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Can't Add New Hotmail Account

Postby tmsousa on Fri Dec 19, 2008 9:21 am

Every time i try to add a new hotmail account i have the error: "There was an error logging in. Please make sure that you are using Windows Live Mail. If not, please log in to Hotmail, and enable it."
But i am almost sure that my account is windows live mail, how can i confirm?

Thaks in advance
tmsousa
 
Posts: 5
Joined: Fri Dec 19, 2008 8:54 am

Re: Can't Add New Hotmail Account

Postby kkroo on Sat Dec 20, 2008 10:39 am

Hello,

Sorry for the trouble you are having with your account. To fix this problem, do the following.

Log in to your hotmail account and you should see a message that reads:

You spoke, Hotmail listened
Over the past year, many of you told us that you wanted a cleaner, faster Hotmail. We released the new Hotmail to meet those needs, and now we're adding more improvements based on your feedback.

In this version, we've changed the way that scrolling works for users who have the reading pane turned off. It'll look more like Classic Hotmail if your reading pane is off.

Even more improvements are coming soon—we'll be moving the advertisement from the top of page to the side, adding more themes, increasing the number of messages on each page, and adding the ability to send instant messages from your inbox.

We appreciate all your feedback and want to thank you for using Windows Live Hotmail.



On the bottom of the page check "Don't show this page again", and hit submit. Once your Inbox has loaded up properly, you should be able to add your account to the site.

If you have any other problems, let me know.

Thank you
kkroo
Site Admin
 
Posts: 39
Joined: Sun Jul 06, 2008 10:28 am

Re: Can't Add New Hotmail Account

Postby tmsousa on Sat Dec 20, 2008 9:05 pm

Thank you very mutch for your help. It worked perfectly.
Your service is very helpfull, I'm going to upgrade my account soon.

ps. sorry for my bad english.

Tiago
tmsousa
 
Posts: 5
Joined: Fri Dec 19, 2008 8:54 am


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